How we covered SxSW 2010 – a note to #gSxSW

The Guardian are having their SxSW hack event this weekend () which seeks to explore uses of technology in reporting events, all framed by their forthcoming coverage of SxSW. As part of the Digital Champions project last year we had a go at that very thing, so here’s an overview of what we did, why we did it, and what we learned.

Events as digital narrative

My BCU colleague Andrew Dubber has already written a great deal about his process for “Aftershock”. Aftershock focuses on music creation, with the Internet material being understood as its own text, and just as important as the finished record. The final record presents us with a writerly text: authored, mediated, packaged and complete, but the Internet part of the project is much less defined, much more open to interpretation, and is also open to comment and direct interaction.

This process can work for news just as well as it does for music, and indeed already does if you think about the way in which stories evolve over a series of days through a cycle of “breaking news” to considered and in depth analytical features. That’s something that news organisations are already doing quite well, especially when they live blog some sort of news event (Over by Over cricket live blogs which might inform a final piece, or political live blogs are good examples here). The difference perhaps between Dubber’s approach to Aftershock and the media approach to live-blogging of stories is that Aftershock seems much looser, and to encourage ephemeral production and vignettes in a way that a “live blog” situation does not. Aftershock is very much a “capture everything” approach, whereas a news liveblog is a more deliberate professional discourse.

So my submission to the gSxSW hack would be to move to a publish then filter (Shirky, 2008) approach:

  • let the journalists capture what they see in a very raw style;
  • let the audience interact with that if they wish;
  • see what the audience reacts to the most;
  • finally, repackage the raw material for a different audience that prefers the writerly, polished text (this is the equivalent of the “record” as an artefact at the end of Aftershock).

Continue reading

What are we going to talk about?

Megaphone CC licensed http://www.flickr.com/photos/larimdame/2575986601/

Megaphone image CC larimdame

A lot of the conversations I’ve had during the Digital Champions project have started with a blank piece of paper and the question: “how can we promote ourselves using social media?”. In a lot of cases it’s a tricky one to answer not because it’s a hard question but because it’s the wrong question.

Now this is where you might think I’m going to go off on one about discourse, and start talking about “conversation” and how brands “don’t get social media because they want to broadcast not engage”. Not today, though those points are often valid. There are two problems with asking “how can we promote ourselves using social media?”: the question is too limited in its scope and is also leapfrogging over a number of other more fundamental questions. Continue reading

Pecha Kucha Birmingham

As part of the Digital Champions assist with PCPT Architects, we’ve played a small role in bringing Pecha Kucha to Birmingham. Pecha Kucha is something of a glocal event (something we touched on when discussing likemind and other global / local networks at the MAC in the summer). It’s a networking event, which focuses on a series of presentations, all delivered to a snappy 20 slides x 20 seconds format.

The event is this coming Wednesday, 8th September, (8pm, Old Joint Stock theatre) and features our own Jez Collins, no doubt talking about Birmingham’s popular music heritage or music as culture. It’s a ticketed event, so do book if you would like to come along.

This project was part of the “Working Neighbourhood Fund – Stimulating Demand Programme 2009/11 – Web 2.0 Presence” package of support being delivered on behalf of Digital Birmingham and Birmingham City Council.

Web 2.0 Seminar

Today we delivered the first event to be delivered under the Digital Champions project. Our project partner, Digital Birmingham, invited SME businesses to attend a breakfast seminar on the topic of Web 2.0 for business. The event attracted a range of businesses form across the city, with different levels of experience with digital technology and social media. Attendees were encouraged to share experiences and formulate ideas as to how they could each use social media in their business.

Before the workshop element of the event, I gave a short presentation outlining the project, and giving ten ideas for using social media within small and medium sized businesses. The presentation is below, but you may wish to view it on slideshare where you can also view my presenter notes.

This project was part of the “Working Neighbourhood Fund – Stimulating Demand Programme 2009/11 – Web 2.0 Presence” package of support being delivered on behalf of Digital Birmingham and Birmingham City Council.

Digital Champions for a Digital Birmingham

I will be spending much of the coming year or so working with companies across Birmingham on social media and web-based projects. The project, which I am delivering on behalf of Digital Birmingham, is a small part of a much larger programme utilising Working Neighbourhood funds managed by Birmingham City Council. The project will work with sixteen organisations between now and March 2011, and will also lead to a number of events; I will of course also be looking for opportunities to develop some academic outputs from the project.

What I will be doing

The project builds on our experiences in our recent project, the AHRC Knowledge Transfer Fellowship in New Strategies for Radio and Music Organisations. I will be demonstrating simple uses of technologies that could make a difference to companies. We will prototype new ideas for our partners, using simple and accessible technologies that could help to make life easier, open up new opportunities, or speak to different audiences. The prototypes will be informed by our research and teaching activities within Birmingham School of Media.

Why I’m doing it

My project’s aims are to demonstrate the usefulness of Internet technologies, especially social media technologies, to a wide range of business sectors; the wider project aims include innovation and business growth. My job-title, and the name used at Digital Birmingham, for this project is “Digital Champion”. I won’t be using that title an awful lot, firstly because modesty won’t allow and secondly because the real champions will be the companies I partner with. My project aims to stimulate and create something new in a wide cross-section of companies, and then to communicate this process to a wider business community; my partners in the project will be the true Digital Champions, inspiring their friends, their staff, and their business rivals to try something new.

Creating Demand

When I worked in industry, people would often come to me with a good idea that was a little vague and needed to be shaped. I had no way of helping them to form that idea without charging for my time, and their budget would mean that they only had one chance to get it right. Often good ideas would never get started because I couldn’t afford to invest time and companies couldn’t afford to risk money. I hope that the time I spend with my partners will provide a space for some innovation or change to happen that would not otherwise occur. My project will take the early risk, and leave the partner with something more formed and considered which they can then use as the basis of a new, commercial, partnership with a local firm. Successful projects will stimulate demand whether that be finding an agency to write code that’s above and beyond my skills and remit; hiring a social media consultant to take a role in developing more content; or working with audio and video producers on podcast content.

What I’m looking for

I’m looking for partnerships across the city, in all sectors of our business community, who might benefit from this project. They might wish to be a prototype partner, or might just wish to attend one of our forthcoming events for some inspiration. Do please leave a comment below, or email me (jon.hickman [at] bcu.ac.uk).

I have a number of companies I am specifically looking for, these include:

  • a T-shirt screen printing company
  • a professional services company with a well developed CSR programme
  • a company with a branch office overseas

This project was part of the “Working Neighbourhood Fund – Stimulating Demand Programme 2009/11 – Web 2.0 Presence” package of support being delivered on behalf of Digital Birmingham and Birmingham City Council.