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	<title>interactivecultures &#187; local authorities</title>
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	<itunes:summary>Interactive Cultures is the research centre of Birmingham School Media.  The centre brings together senior academics from the Birmingham School of Media who are actively involved in understanding how communities are built through new and emerging media channels. We explore the ways in which groups utilise interactive technologies, and use that knowledge to help professional, commercial and community bodies extend their work online.</itunes:summary>
	<itunes:author>Interactive Cultures, Birmingham School of Media, BCU</itunes:author>
	<itunes:explicit>no</itunes:explicit>
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		<itunes:name>Interactive Cultures, Birmingham School of Media, BCU</itunes:name>
		<itunes:email>jon.hickman@bcu.ac.uk</itunes:email>
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	<managingEditor>jon.hickman@bcu.ac.uk (Interactive Cultures, Birmingham School of Media, BCU)</managingEditor>
	<copyright>Creative Commons Attribution-Share Alike 2.0 UK</copyright>
	<itunes:subtitle>research. knowledge transfer. consultancy.</itunes:subtitle>
	<itunes:keywords>research, creative industries, music industries, cultural studies, media studies</itunes:keywords>
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		<title>interactivecultures &#187; local authorities</title>
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		<link>http://interactivecultures.org/category/local-authorities/</link>
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	<itunes:category text="Education">
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		<item>
		<title>Call for Papers &#8211; Birmingham Cityscapes</title>
		<link>http://interactivecultures.org/2010/11/call-for-papers-birmingham-cityscapes/</link>
		<comments>http://interactivecultures.org/2010/11/call-for-papers-birmingham-cityscapes/#comments</comments>
		<pubDate>Tue, 09 Nov 2010 09:40:49 +0000</pubDate>
		<dc:creator>Rob Horrocks</dc:creator>
				<category><![CDATA[call for papers]]></category>
		<category><![CDATA[conferences]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[local authorities]]></category>
		<category><![CDATA[birmingham cityscapes]]></category>
		<category><![CDATA[Call for papers]]></category>

		<guid isPermaLink="false">http://interactivecultures.org/?p=1755</guid>
		<description><![CDATA[An Inter-disciplinary Urban Research Conference Saturday 18 June 2011 Seacole Building, City South Campus Keynote Speakers: Dr Mike Beazley, Senior Lecturer in Urban Studies, University of Birmingham Paul Slatter, Director of Chamberlain Forum Limited, Birmingham Engaging with current issues facing &#8230; <a href="http://interactivecultures.org/2010/11/call-for-papers-birmingham-cityscapes/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>An Inter-disciplinary Urban Research Conference<br />
Saturday 18 June 2011<br />
Seacole Building, City South Campus</p>
<p>Keynote Speakers:<br />
Dr Mike Beazley, Senior Lecturer in Urban Studies, University of Birmingham<br />
Paul Slatter, Director of Chamberlain Forum Limited, Birmingham</p>
<p>Engaging with current issues facing urban research in Birmingham, the <a href="http://www.bcu.ac.uk/pme/school-of-english/research/birmingham-cityscapes">Birmingham Cityscapes conference </a>will provide a forum for academics, scholars, practitioners, community leaders and local residents to discuss urban research in the city. The conference will facilitate the development of new research networks and provide an opportunity for theoretical and applied knowledge transfer across the public, private, voluntary, and academic sectors.</p>
<p><span id="more-1755"></span></p>
<p>This conference aims to stimulate dialogue, so papers are invited from both established and emerging academic researchers and active practitioners. Papers which centre on inter- and transdisciplinary approaches to urban research, impact-driven research, or community-level projects, are particularly welcome. Possible themes include (but are not limited to):<br />
• The use of urban spaces<br />
• Community relations in the city<br />
• Urban regeneration and development<br />
• Representations of the city in the media<br />
• Crime and deviancy<br />
• Urban art and design<br />
• Urban language and city narratives<br />
Papers should be 20 minutes in length, with 10 minutes for questions. Each author may submit a maximum of one individual abstract and one co-authored abstract, or two co-authored abstracts. Abstracts will be reviewed anonymously by the Birmingham Cityscapes panel. There will be a prize for best post-graduate paper.<br />
Abstracts (maximum of 300 words, excluding references) are invited by 1 February 2011. Please e-mail abstracts as a Word or PDF attachment to cityscapes@bcu.ac.uk with the title ‘Cityscapes Abstract’ in the subject line. Abstracts should contain no identifying information. Author(s) information including name, institution or affiliation, and e-mail address should be included in the body of the e-mail. Notification of acceptance will be by 18 March 2011.</p>
<p><a href="http://www.bcu.ac.uk/pme/school-of-english/research/birmingham-cityscapes">Conference website</a></p>
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		<title>Music, Heritage and Cities at Un-Convention</title>
		<link>http://interactivecultures.org/2010/10/music-heritage-and-cities-at-un-convention/</link>
		<comments>http://interactivecultures.org/2010/10/music-heritage-and-cities-at-un-convention/#comments</comments>
		<pubDate>Mon, 04 Oct 2010 16:43:43 +0000</pubDate>
		<dc:creator>Rob Horrocks</dc:creator>
				<category><![CDATA[conferences]]></category>
		<category><![CDATA[Creative & Cultural Industries]]></category>
		<category><![CDATA[Cultural studies]]></category>
		<category><![CDATA[digital inclusion]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[local authorities]]></category>
		<category><![CDATA[Media for Development]]></category>
		<category><![CDATA[Music as Culture]]></category>
		<category><![CDATA[Music Consumption]]></category>
		<category><![CDATA[Music history]]></category>
		<category><![CDATA[Public Event]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[music heritage]]></category>
		<category><![CDATA[salford]]></category>
		<category><![CDATA[un-convention]]></category>

		<guid isPermaLink="false">http://interactivecultures.org/?p=1697</guid>
		<description><![CDATA[Members of the Interactive Cultures research group attended/took part in a panel at the recent Un-Convention event in Salford writes Paul Long. Jez Collins, the originator of the Birmingham Popular Music Archive chaired a panel consisting of: Dr Marion Leonard, &#8230; <a href="http://interactivecultures.org/2010/10/music-heritage-and-cities-at-un-convention/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Members of the Interactive Cultures research group attended/took part in a panel at the recent <a href="http://www.unconventionhub.org/convention/16/un-convention-salford-10/">Un-Convention</a> event in Salford writes <a href="http://paullong.posterous.com/can-i-take-you-back">Paul Long</a>.</p>
<p>Jez Collins, the originator of the <a href="http://birminghammusicarchive.co.uk/">Birmingham Popular Music Archive</a> chaired a panel consisting of: <a href="http://www.liv.ac.uk/music/staff/ml.htm">Dr Marion Leonard</a>, who was the curator of Liverpool&#8217;s The Beat Goes On, and who oversees on ongoing project to examine how museums collect and preserve (or not) popular music; Alison Surtees of the <a href="http://www.mdmarchive.co.uk/archive/homePage.php">Manchester District Music Archive</a>; Eve Wood, the director of the documentary <a href="http://www.youtube.com/watch?v=PJSznYe-jBE">Made in Sheffield </a>(2001) and Mike Darby of <a href="http://bristolarchiverecords.com/index.html">Bristol Archive Records.</a></p>
<p>Speakers offered insights into each of their projects, revealing the variety of practices in this field, the public appetite for music heritage and the innovations and connections that curation has been making. Surtees for instance outlined how the online MDMA had generated input from around 2000 individuals, half of which regularly posted material on the site. Some of these were members of the bands featured and indeed, these explorations of music past also connected with the present scene in ways that avoided the potential necrophilia of such work.</p>
<p><span id="more-1697"></span></p>
<p>The dynamic aspects of each of these projects was evident in the way in which they plugged into and galvanised cultural memory and generated positive responses from users and contributors. Each of course was located very firmly in the character of its respective location and had a part to play in civic and community identity. Many of the core activists worked on the archives as a labour of love (there was very little financial support available here) and a belief that music and its attendant cultures and meanings transcends the demands of the industries alone. This was an important point as one of the potential problems of work in this field is presented by copyright issues, not only around recordings but the attendant artefacts &#8211; album covers, posters, photographs etc. For many projects, the involvement of so many &#8216;forgotten&#8217; bands and their good will means that these challenges can be overcome. Indeed, it is interesting to note that while one would expect such projects to feature more well-known (and potentially litigious) bands, public interest has tended to focus on some genuine retrieval work in digging up lost names, venues and events.</p>
<p>As a filmmaker, Eve Wood had some interesting points to make however about the cost involved in repurposing archive footage in her work. This was particularly striking with regards to the BBC and she quoted a standard rate of £3000 per minute for the use of footage (and that is exclusive of any further rights complications that may arise).</p>
<p>In addition, Wood also outlined some of the problems filmmaker-historians have with commissioning bodies. This related to the way in which there was an expectation that narratives should revolve around famous names and faces, although it was often the case that in pursuit of interesting stories, obscure yet interesting material would demand attention and explanation. Notwithstanding the paucity of funds available for the archiving projects, Wood&#8217;s experience also raised questions around the other kinds of pressures impacting upon these projects. Where they seek alliances with city agents and established museums and so on, there were potential demands on the nature of the stories one could tell.<br />
All of these points of course highlighted the ways in which any kind of historical work is always inflected by a politics of practice -whether between contributors and users (why is X and not Y covered), or even by greater institutional powers.</p>
<p>Certainly, the growth of heritage projects around popular music is part of a challenge to the more formal and conservative ways in which archives and museums are perceived to have pursued their agendas (although I think this was a little over stated at this event). While the projects discussed on this panel have sought to expand the domain of the archive, where they have also proven to be innovative is in their participatory nature and use of online sites. In this, and given their ad hoc, enthusiast-driven origins, they have something important to impart to established institutions.</p>
<p>Overall, there was much to take away here for further discussion and thought.<br />
The Bristol project for instance offered an intriguing model for collecting and making available its artefacts and of course, Leonard&#8217;s academic research activities were of great interest to me.</p>
<p>This handful of projects is indicative of a much more widespread international practice that has a relationship with the music and leisure industries but also operates independently of them (sometimes at odds with them), demonstrating the value of what Interactive Cultures researchers label music as culture. In light of the loss of so much material in the archives of the music business, the activities of the enthusiast, and fan, in informal (sometimes semi-legal ways online in file-sharing sites), performs an important job and indeed does much to underline the importance of popular music to communities to us.</p>
<p><em>A fuller version of this report can be found on Paul Long’s blog <a href="http://paullong.posterous.com/can-i-take-you-back">Media, Culture, History.</a></em></p>
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		<title>On, Archives! conference report</title>
		<link>http://interactivecultures.org/2010/07/on-archives-conference-report/</link>
		<comments>http://interactivecultures.org/2010/07/on-archives-conference-report/#comments</comments>
		<pubDate>Fri, 23 Jul 2010 12:07:54 +0000</pubDate>
		<dc:creator>Rob Horrocks</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[local authorities]]></category>
		<category><![CDATA[Music as Culture]]></category>
		<category><![CDATA[Music Consumption]]></category>
		<category><![CDATA[Music history]]></category>

		<guid isPermaLink="false">http://interactivecultures.org/?p=1496</guid>
		<description><![CDATA[Professor Tim Wall &#38; Dr Paul Long, recently presented a paper at a ‘On, Archives!’, a conference that took place at the University of Wisconsin-Madison, USA from July 6-9. This is Paul&#8217;s report. On, Archives! was hosted by the Wisconsin &#8230; <a href="http://interactivecultures.org/2010/07/on-archives-conference-report/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Professor Tim Wall &amp; Dr Paul Long, recently presented a paper at a ‘On, Archives!’, a conference that took place at the University of Wisconsin-Madison, USA from July 6-9.<br />
This is Paul&#8217;s report.</p>
<p>On, Archives! was hosted by the Wisconsin Center for Film and Theater Research (WCFTR) and also contained within it a dedicated symposium on ‘Broadcasting in the 1930s’ organized by Hugh Chignall (Bournemouth) and Jamie Medhust (Aberystwth).</p>
<p>En route to Madison we stopped over in Chicago. Now Chicago is undoubtedly a ‘cinematic’ city, so mythologised in American and wider cultures as to be already familiar to new visitors like me. We arrived on Independence Day which meant that the Stars and Stripes was ubiquitous and firework displays abounded.</p>
<p>Given the tendency to wax lyrical about such places in comparison to the familiarity of home I’ll reserve further remarks for another occasion. However, and acknowledging the trompe l’oeil effect of the cityscape and delights of wandering the streets in sweltering heat, what impressed were the various ways in which the cultural heritage of the city was celebrated.</p>
<p><span id="more-1496"></span>Whether it was the architecture of Frank Lloyd Wright or the heritage of blues music and others, this place had plenty of cultural confidence (although less evidence of the bluster which earned the label of ‘The Windy City’). What I liked was the unself-conscious aspect of celebrating all avenues of culture, ‘high’ and ‘low’, and the entrepreneurial spirit which made this place so interesting and interested in its own history.</p>
<p>On to Wisconsin and ‘On, Archives!’; <a href="http://wcftr.commarts.wisc.edu/">WCFTR</a> was an apposite place for this event as it is home to one of the oldest and most extensive collections of print, audio/visual, and graphic materials relating to film, theater, radio and television in the United States.</p>
<p>The conference organizer, <a href="http://commarts.wisc.edu/directory/?person=mhilmes">Professor Michele Hilmes</a> is International Visiting Fellow in the Birmingham School of Media and a scholar whose work on media history is truly inspirational . Michele and her husband were generous enough to host a ‘Cook-Out’ for us and other visitors at their lakeside house, a highly agreeable way to acclimatize.</p>
<p>The conference commenced with a keynote from Tino Balio who recounted the story behind the various archives procured by WCFTR. The collections focus mainly on US entertainment-based media, particularly archives of the American film industry between 1930 and 1960 (the business records of United Artists are here), popular theater of the 1940s and 1950s, and television from the 1950s through the 1970s. Holdings include over three hundred manuscript collections from playwrights, television and motion picture writers, producers, actors, designers, directors and production companies. In addition to the paper records, materials preserved include fifteen thousand motion pictures, television shows and videotapes, two million still photographs and promotional graphics, and several thousand sound recordings. For most of us in attendance, we could spend the rest of our scholarly lives here and happily never leave the reading desks.</p>
<p>&nbsp;</p>
<p>Later in the first day, the keynote address for the symposium was given by Dr. Kate Lacey, University of Sussex. Her paper &#8221;Paradoxes and Paradigms: Broadcasting and its Publics in the 1930s&#8221; drew upon her knowledge of the UK and German contexts in that decade, challenging us to think in more detail about the act of listening and reception of radio in this period.</p>
<p>Given the size and scope of the conference there were, inevitably and regrettably, many papers that one had to miss. Nonetheless, the overall quality of scholarship was high and made each panel rewarding.</p>
<p>One of the most stimulating panels concerned ‘Archives and the Internet’. This featured papers from Mark Hain, Indiana University (&#8220;Resurrecting the Vamp: Cinema&#8217;s Loss and New Media&#8217;s Finding of Theda Bara&#8221;) and Josh Jackson, University of Wisconsin-Madison (&#8220;YouTube and the User-Generated Online Archive&#8221;). The stand-out paper here, and perhaps of the conference, came from Ken Garner of Glasgow Caledonian University. His paper continued his ongoing concern with the life and work of John Peel and was entitled: &#8221;Ripping the Pith from the Peel: Institutional versus internet cultures of archiving popular music radio &#8211; The case of BBC Radio 1&#8242;s John Peel Show&#8221;. This reported back on the activities of fans to unearth recordings of Peel’s show from over 4 decades of broadcasting and to digitize and share the fruits of these labours. Most intriguing were the results of his online survey of Peel aficionados and their perception of the BBC’s archiving activities.</p>
<p>The symposium proved to be a successful innovation and further papers of note included those in the ‘BBC Talks and Education’ panel, notably Todd Avery’s  &#8221;The Trumpets of Autocracies and the Still, Small Voices of Civilisation: Hilda Matheson, Emmanuel Levinas, and the Ethics of Broadcasting in a Time of Crisis&#8221;. While Levinas never emerged in this paper, the account of the remarkable Hilda Matheson’s ideas on radio and the 1930s moment was a useful extension of Avery’s exploration of ‘<a href="http://books.google.com/books?id=G5H7x-OnqpEC&amp;dq=radio+modernism+avery&amp;printsec=frontcover&amp;source=bn&amp;hl=en&amp;ei=IGBJTPn5IdGSjAf6z_nQDg&amp;sa=X&amp;oi=book_result&amp;ct=result&amp;resnum=4&amp;ved=0CCMQ6AEwAw#v=onepage&amp;q&amp;f=false">Radio Modernism</a>’.<br />
Elsewhere, Ben Harker (University of Salford, biographer of Ewan MacColl) spoke on “Communists on the BBC, 1935–39&#8243;. Undoubtedly a small number of individuals, communists in the BBC were responsible for some of the most interesting of productions in the 1930s which challenged the patrician and culturally conservative nature of the voice of UK radio. While other papers illuminated other stories that also challenged any view of the BBC as politically and culturally heterogeneous, its dominant character for so long was exactly that, this calling into question the nature of the ‘public’ it addressed (or constructed) in its remit. I look forward to reading the results of this research as it emerges.</p>
<p>Tim Wall gave two papers. The first took place under the aegis of the symposium and was entitled: &#8220;Radio Remotes and the Nightlife of the Big City&#8221;. Although I missed the presentation and what sounded like a stimulating panel, Tim’s paper concerned the way in which histories of radio and jazz tended to reproduce each other’s shortcomings. This was explored through a reflection on Tim’s passion – Duke Ellington – and accounts of his place in early ‘remote’ radio broadcasts, or transmissions from jazz and other music venues. He revealed how existing histories are deficient in mapping the practicalities of these early years, leading to various kinds of historical confusion.</p>
<p>This historical reflection was taken up in Tim’s second paper as part of the panel ‘Archives and Institutions’. Speaking on &#8220;Public Service broadcasting, archives, and cultural television&#8221; Tim outlined some of his thinking on the way in which the BBC have constructed histories of popular music in recent years, notably in the ‘Britannia’ series of programmes.. Given the enviable resources amalgamated in such works (and in the US in series such as Ken Burns’ ‘Jazz’ et al), they often fall short as history, tending to offer rounded narratives in the service of the demands of televisual convention when audiences and materials suggest that something more adventurous and stimulating might be attained. The challenge of this paper however was to reflect on what role the academy might play in critiquing and aiding such histories. That we might actually take a role would be a start!</p>
<p>This panel also included Christopher Cwynar, University of Wisconsin-Madison speaking on &#8220;NFB.ca: The Digital Archive as National Place in the Virtual World&#8221; and Jennifer Porst, University of California-Los Angeles &#8221;The U.S. v. Twentieth Century-Fox, et al.: How the Forced Disclosure of Documents in Legal Cases Provides an Invaluable Resource for Researchers&#8221;. Chris provided a very stimulating assessment of the Canadian Film Board’s online activity (and a nuanced reading of its sight) while Jennifer used legal records to get at the kind of interview questions one would ask of film executives if only one could go back in time.</p>
<p>My paper was part of the first panel of Friday, the final day, encompassed in the theme ‘Documenting the Documentary: Postwar Public Affairs Programming’ and chaired by the delightful Shawn VanCour, University of South Carolina. Matthew Ehrlich, University of Illinois, gave an interesting paper: &#8221;Radio Utopia: Postwar Audio Documentary in the Public Interest&#8221;. This exploration of dynamic radio production on issues of public concern was fully illustrated with extracts from US radio features from the 40s and early 50s which for us drew attention to how different the sound of US radio was compared to the staid BBC.</p>
<p>My own paper was entitled &#8220;Inscribing the work of Philip Donnellan into documentary and other histories&#8221;. This developed my longstanding concern with the work and archive of this important, but not obscure, documentarist. My aim of exploring the nature of Archiving was rather attenuated but it is important I think to record a comment I picked up from Mark Haynes and which brought home to me something of the value of doing archive work. He suggested that for most people, the Archive is not something that they are familiar with, even though of course, many people are involved in a kind of personal, informal archiving process (of their cultural collections, personal artefacts etc). For us academics, our access to and use of archives is a privilege, even if we are sometimes under the controlling eye of archivists and institutional regulations which appear at times as if it would be preferable to NOT use the archive and touch its treasures.</p>
<p>Such observations, as well as the particularity of media archives raise questions about how we understand the Archive. Perhaps it is down to the variety of sessions and my own choices, but what did not emerge as fully as I had hoped were more provocative reflections on this meta-area. Nonetheless, this event was broad enough and gathered together enough scholars with an interest in such questions as to allow other discussions and collaborations that prompted reflections outside of the formal spaces of panels and papers.</p>
<p>On the final day we had the option of being taken on a tour of the WCFTR archives that are housed in a fine old building on the university campus. On the tour then, it was a delight to sample some of these treasures and to see original sketches from costume designer Edith Head as well as a set of letters from the screenwriter Dalton Trumbo. One of the ‘Hollywood Ten’, Trumbo was jailed for his defiance of the anti-communist Senate hearings in the 1950s and we were privileged to be shown some of his letters to his wife that were written from his prison cell. Faced with such documents, the value of the archive is tangible and one feels able to commune in some manner with the historical moment. The skill of those at this event was to make media history come alive out of such materials.</p>
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		<title>Birmingham Centre for Media and Cultural Research hosts event with West Midlands Region</title>
		<link>http://interactivecultures.org/2010/05/birmingham-centre-for-media-and-cultural-research-hosts-event-with-west-midlands-region/</link>
		<comments>http://interactivecultures.org/2010/05/birmingham-centre-for-media-and-cultural-research-hosts-event-with-west-midlands-region/#comments</comments>
		<pubDate>Wed, 26 May 2010 08:56:51 +0000</pubDate>
		<dc:creator>Rob Horrocks</dc:creator>
				<category><![CDATA[Creative & Cultural Industries]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[local authorities]]></category>
		<category><![CDATA[Public Event]]></category>
		<category><![CDATA[creative and cultural enterprise]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[heritage]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[local]]></category>
		<category><![CDATA[regional]]></category>
		<category><![CDATA[westmidlands]]></category>

		<guid isPermaLink="false">http://interactivecultures.org/?p=1292</guid>
		<description><![CDATA[The first West Midlands Cultural Research &#38; Intelligence Network (CRAIN) conference takes place on Wednesday 2nd June 2010, 9:30-13:30, at Birmingham City University&#8217;s Margaret Street venue in central Birmingham. The event, Chaired by Tim Challans (former co-ordinator for the West &#8230; <a href="http://interactivecultures.org/2010/05/birmingham-centre-for-media-and-cultural-research-hosts-event-with-west-midlands-region/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>The first West Midlands Cultural Research &amp; Intelligence Network (CRAIN) conference takes place on Wednesday 2nd June 2010, 9:30-13:30, at Birmingham City University&#8217;s Margaret Street venue in central Birmingham.</p>
<p>The event, Chaired by Tim Challans (former co-ordinator for the West Midlands Culture &amp; Sport Improvement Network), will highlight the latest research and intelligence relating to culture, sport and tourism and review the implications for the West Midlands: a region striving to assert itself as a national and international visitor destination and a leader in the digital agenda. The intention is for the event to dynamic and interactive, providing plenty of opportunity for delegates to dictate discussions.</p>
<p>Full details of the conference programme, speaker biographies and venue information are on the <a href="http://wmro.org/displayEvent.aspx/627/Cultural_Research_Intelligence_Network_CRAIN_Conference.html">West Midlands Cultural Observatory website</a></p>
<p>The conference is being organised by the West Midlands Cultural Observatory, in association with Birmingham City University, the West Midlands Cultural Research &amp; Intelligence Group and West Midlands Regional Observatory.</p>
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		<title>Empowering Public Sector Workers with Social Media</title>
		<link>http://interactivecultures.org/2009/11/empowering-public-sector-workers-with-social-media/</link>
		<comments>http://interactivecultures.org/2009/11/empowering-public-sector-workers-with-social-media/#comments</comments>
		<pubDate>Sat, 14 Nov 2009 18:51:28 +0000</pubDate>
		<dc:creator>Dave Harte</dc:creator>
				<category><![CDATA[local authorities]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://interactivecultures.org/?p=1154</guid>
		<description><![CDATA[To what extent is social media a useful tool for meeting the government&#8217;s local empowerment agenda? That was the question being asked in a panel session at an event last week organised by the National Empowerment Partnership which is managed &#8230; <a href="http://interactivecultures.org/2009/11/empowering-public-sector-workers-with-social-media/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>To what extent is social media a useful tool for meeting the government&#8217;s local empowerment agenda? That was the question being asked in a panel session at an event last week organised by the National Empowerment Partnership which is managed by the <a href="http://www.cdf.org.uk">Community Development Foundation</a>.</p>
<p>&#8216;Local Engagement: Sharing Practical Approaches&#8217; was aimed at local authority officers and those working in the various organisations that make up the <a href="http://www.evcwm.org.uk/national-empowerment-partnership">National Empowerment Partnership</a>. The panel I was presenting at included Hannah Peaker from the <a href="http://www.londoncivicforum.org.uk/">London Civic Forum</a> (who interestingly had spent time on the Obama campaign in 2008) and Stephen Frost from <a href="http://izwe.com">izwe.com</a>. I was there courtesy of the work the role I&#8217;ve had with <a href="http://www.digitalbirmingham.co.uk">Digital Birmingham</a> over the past year.<br />
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It&#8217;s worth noting that engaging, and hopefully empowering, communities isn&#8217;t just something that local authorities feel they have to do just because it&#8217;s the right thing to do; it&#8217;s actually an indicator by which authorities and local strategic partnerships (LSPs) are </a><a href="http://www.communities.gov.uk/publications/localgovernment/finalnationalindicators">measured by government</a>. If your <a href="http://en.wikipedia.org/wiki/Local_strategic_partnership">LSP</a> has chosen to be measured by National Indicator 4 (&#8216;% of people who feel they can influence decisions in their locality&#8217;) then they may well be thinking about how social media can help them achieve their targets for that measure. And if the amount of people crammed into our panel is anything to go by then quite a few are thinking just that.</p>
<p>My presentation (below) was little more than a quick guide to interesting social media things happening in Birmingham that the audience might find useful. Those things are by and large being developed from the bottom up by those active users of social media tools who are attuned to the needs of active citizens. But in our discussion that followed two key questions emerged which I think highlights the issues that won&#8217;t go away unless we start giving answers based on research rather than anecdote.<br />
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&#8220;Where will I find the time?&#8221;</strong> is the first of those questions, asked because public sector workers are already feeling under pressure and over-worked and the last thing they need is another engagement method to get to grips with. I don&#8217;t have a good answer to this. I do give an answer of sorts, but it&#8217;s an answer tainted by the fact that messing about with social media and the internet is part of my job. And public sector workers see through that straight away &#8211; they know that how I work is a world away from how they work. Research studies that offer clear evidence that social media creates efficiencies wouldn&#8217;t necessarily be helpful here. &#8216;Efficiency&#8217; is the discourse of management and workers everywhere know that in its enactment it results in a reliance on technology rather than people. But it is clear than in order to answer &#8220;where will I find the time&#8221; an evidence base of some sort is what&#8217;s needed and what&#8217;s lacking.</p>
<p><strong>&#8220;How do I manage the expectations of those I connect to via social media?.&#8221; </strong>Or to put it another way: people are going to get upset when I fail to respond to their twitter message at 10 o&#8217;clock in the evening. Hannah Peaker gave the helpful suggestion that if you establish a pattern of usage then people will respect that. But I confessed that I haven&#8217;t managed to do that. That I&#8217;ve let social media be a social part of my life and therefore I get asked work-related questions at all times of the day and evening and that creates a subtle pressure. Here were workers who could do without any more pressure than they&#8217;re already under &#8211; again, there&#8217;s little evidence that social media relieves rather than creates pressure.</p>
<p>Events such as this one tend always to have a &#8216;social media is great/interesting/sexy&#8217; panel. But if we are going to see social media as a potential solution to community engagement &#8211; that is, a solution that actually produces measurable improvement &#8211; perhaps we need to take a step back and consider the research we need to do in order to address the real issues that public sector workers cite every time I get the chance to speak to them.</p>
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